The Loop

Loop C.7

Find → Re-engage → Repeat order

Dormant customers, and no way to reactivate on time.

They stop ordering and slowly disappear. You only notice when it's too late.

Connect. Capture. Convert. Grow.

Problem

You have dormant customers but no visibility to reactivate them on time.

Customers stop ordering and slowly disappear. You only notice when it's too late.

What happens today

  1. Data in Excel isn't analysed regularly
  2. Dormant customers go unnoticed
  3. Repeat business and revenue are lost
Dormant customers = lost revenue
  • Dormant customers not identified
  • No timely re-engagement
  • Competitors win those customers
  • Repeat revenue keeps shrinking

Solution

We find dormant customers early and automatically trigger re-engagement.

The Loop analyses your data, identifies dormant accounts, and helps you win them back.

How the Loop works

  1. Connect all data
  2. Identify dormant customers
  3. Auto WhatsApp re-engagement
  4. Track response and drive repeat orders

Dormant customers identified (example)

CustomerLast orderDays inactiveStatus
Dealer North62 days ago62Message sent
Trade partner West48 days ago48Reminder sent
Distributor East41 days ago41Interested

Automated re-engagement (example)

Hi — it's been a while since your last order. Here are a few lines that may fit what you usually buy. Shall we help with the next requirement?

  • Dormant customers identified automatically
  • Timely WhatsApp re-engagement
  • Customers return and place repeat orders
  • More repeat revenue, stronger relationships

What you get

  • More repeat orders
  • Recovered revenue
  • Stronger customer relationships
  • Higher customer lifetime value

One system. One source of truth. Endless possibilities.

Run this loop in your business.

Loop C.7 is one job. The Loop for SMEs is the operating system that holds them.

WhatsApp about C.7 Loop for SMEs